GET AN INVOICE PAID

Where to send your invoices:

If you’re sending an invoice to PlanAbout, email the invoice as a PDF to accounts@planabout.com.au. This is our mailbox for invoices that need to be paid.

Your provider will need to put the following details on the invoice so it can be paid:

• Participant name
• Business name and ABN
• Business address
• Billing contact details – name, phone number and email address
• A unique invoice number
• Participant name
• Date of the service provided
• Total quantity of the support delivered each session
• Details of the support provided
• Hourly rate being charged
• Bank details for payment

Or they can download our Invoice template.

Attach your invoice as a PDF file:

Finally, please make sure you send your invoice as a PDF file. This makes it much easier for us to access and process.

Invoice queries:

If you need to enquire about an invoice please email accounts@planabout.com.au or call us on (02) 9600 7270 with the below details:

• The invoice number
• ​​​​​What the query is about i.e. you are following up an unpaid invoice
• The name of the participant on the invoice

Please note, it is not necessary to resend the original invoice as this will cause a duplicate in our system.